Frequently Asked Questions

  • CSE computing system

    • Where can I get more information about the CSE computing system?

      Check the Facilities page on the CSE website.
    • How do I log onto the CSE computing system for the first time?

      See the First Login page on the CSE website.
    • What do I do if I've forgotten my CSE password?

      See the Reset Password page on the CSE website.
    • How do I change my CSE password?

      See the Account Portal page on the CSE website.
    • Can I recover a deleted file under my CSE account?

      See the User File Backups page on the CSE website.
  • Remote Access

    • How do I access my CSE account remotely?

      See the Remote Access page on the CSE 231 website.
    • Why can't I use samba when I'm off campus?

      Most ISPs (Internet Service Providers) do not allow samba connections (some will allow it for a hefty fee).
  • Course Mechanics

    • I missed my weekly lab session. What do I do?

      If you miss a scheduled lab session due to illness or personal emergency, please contact your TA. If appropriate, your TA will permit you to make up the missed lab exercise within one week of the original due date.
    • I missed the due date for a computer project. What do I do?

      If you are unable to complete a computer project by the specified due date due to illness or personal emergency, please contact your lecture instructor. If appropriate, the assignment due date will be extended.
    • I have a question about the grading of my project. Who do I contact?

      Please contact your TA.
    • I missed an examination. What do I do?

      Please contact your lecture instructor.
    • I have a question about the grading of my exam. Who do I contact?

      Please contact your lecture instructor.
    • I need extra help.

      Help comes in many forms for this course:
      • TAs staff a help room in the same room as the CSE 231 lab (3320 Engineering). The schedule is found under the Consulting Hours link on the course web page.
      • TAs monitor Piazza.com where you can post questions. Piazza provides the fastest response of all options.
      • Contact your TA directly. Their email address is posted at the Lab Sessions link on the course web page
      • Contact your instructor -- see the syllabus.
      • Some students want a tutor. The department does not have the resources to screen and train tutors. Some students have had luck finding a tutor online through Craigslist and universitytutor.com. We encourage care when working with a private tutor, both for personal safety, e.g. only meet in public places such as a library, and a tutor without proper training may do more work for you as opposed to helping you.
  • Spyder

    • My shell and variable explorer windows have disappeared. How do I get them back?

      Use Consoles -> open an IPython Console for the kernel
      Use View -> Panes to open any window you want, including the variable explorer
    • Re-install did not solve my problems

      If re-install did not fix your problems, you likely need to do a more complete un-install of the previous version. Follow instructions here.
  • MyProgrammingLab (MPL)

    • How do I access MPL?

      It takes two codes to access MPL: one you buy (either separately or comes with some editions of the text); the other is the one in the syllabus. You enter the purchased one first to provide you access to MPL. Then you enter the one from the syllabus that connects you to the right part of MPL for the course. Important: the code on the inside cover of the text is for access to supplemental material, NOT MPL. The MPL access code comes on a separate card.